Implementation Services
How we help you implement Leanafy WMS at your warehouse with speed and without hampering your existing operation!
- Requirement Gathering
- Integration requirement analysis
- Client Analysis
- Location Mapping
Our Implementation And Support Services Help you Grow
We go above and beyond to ensure your sucess
Warehouse Setup
Stay in touch with customers anytime, wherever you are, on web and mobile. Assist them via chat, email, and offer a 24/7 customer self-service knowledge base.
- Onboarding On Leanafy
- Generating Location Codes
- Client Set up
- Leading Item Master
Inventory Upload
Stay in touch with customers anytime, wherever you are, on web and mobile. Assist them via chat, email, and offer a 24/7 customer self-service knowledge base.
- Inventory Counting
- Inventory Upload
- Verification
- Audit
Implementation Services
How we help you implement Leanafy WMS at your warehouse with speed and without hampering your existing operation!
- Requirement Gathering
- Integration requirement analysis
- Client Analysis
- Location Mapping
Warehouse Setup
Stay in touch with customers anytime, wherever you are, on web and mobile. Assist them via chat, email, and offer a 24/7 customer self-service knowledge base.
- Onboarding On Leanafy
- Generating Location Codes
- Client Set up
- Leading Item Master
Inventory Upload
Stay in touch with customers anytime, wherever you are, on web and mobile. Assist them via chat, email, and offer a 24/7 customer self-service knowledge base.
- Inventory Counting
- Inventory Upload
- Verification
- Audit
What Lean Docks Does?
Become familiar with productivity in simplicity with our offerings: Lean WMS, Lean Inventory, Lean Dock – accuracy at every step for a smoother operation.
Easy Scheduling
Schedule dock tasks effortlessly to make loading and unloading faster.
Better Workflow
Use Lean Dock to make sure docks are always busy but never overcrowded, so things move smoothly.
Know What's Happening
See what's going on at the dock in real-time, so you can make smart decisions quickly.
Our Customisation Solution
Most WMS systems offer the core functionalitlies. However, a WMS is more than just functional requirements. Here is how Leanafy is your Partner and not just a Vendor:
Business Process Adaptability
Enhance your WMS with powerful customization to meet your specific business needs and improve operational efficiency. We believe that every business has there secret formula.
Customized Reporting
Generate tailored reports that provide insights into your operations. Our smart tools ensure you get the data you need in the format you prefer. We also support export of data to enable further analytics.
Customer Platform
Build a platform that caters to your customers’ unique requirements. Our customization services ensure a seamless and user-friendly experience.
Custom Integrations
With over 200 integrations, we know the importance of connecting with custom-made software you or your clients rely on. Our dedicated integrations team is here to support your unique requirements and ensure seamless connectivity.
Support Offerings
Although the system is designed to reduce the need for external support, but in case you need it just know that you have access to the best support support and resources.
L1 Support
Documentation, How-to-guides, Standard Email Support with 24Hr Turnaround SLA.
L2 Support
Everything in L1 + 6Hr Turnaround SLA + Dedicated Support Manager.
L3 Support
Everything in L2 + 1Hr Turnaround SLA + Access to Our Tech Team.
Support Services
Although the system is designed to reduce the need for external support, but in case you need it just know that you have access to the best support support and resources.
Documentation
We provide comprehensive documentation and how-to guides to all our customers by default. These resources help you map Leanafy functionalities to your warehouse process for optimal usage.
Email Support
Our standard support includes email assistance with a 24-hour turnaround time, ideal for small warehouses.
Dedicated Support Group
Our dedicated support groups are available as an add-on, based on availability hours and SLA requirements.Â
Phone Support
Phone support is an add on to dedicated support group where we provide direct access to our Support team. This enables you to be able to connect to us via direct dedicated support line.
Support SLA
We support SLA with a commitment of 1 hour response time. This is ideal for larger warehouses where every minute counts. We can also provide direct access to our Tech team to resolve urgent issues and enquire about custom requirements of your clients.
Training Services
We understand that there is a high turn-around of human resources in today’s time. Therefore we have made our system very intuitive to use and therefore easy to train new and existing employees. You can train a order picker in less than 5 minutes!
How To Guides
We have detailed how-to guides for all features and functionalities in Leanafy. This is a very intuitive was to train new users efficiently and to explore new features added to Leanafy.
Live Online Training
Although Leanafy is easy to train on but we understand the need of one-on one training. We offer group remote training during the implementation phase. Additional training can be provided on as needed basis for new employees.
OnSite Training
Most implementations can be handled remotely. However we understand that for bigger warehouses and complex operations On-Site training might be most ideal.
Regular System Updates and Feature Webinars
We conduct regular webinars to introduce new features, enhancements, and updates to the Leanafy system. These sessions ensure that users stay informed about the latest improvements and can take full advantage of new functionalities. Our experts demonstrate how to use new features effectively, providing practical examples and answering any questions users may have.
Customized Training Programs
We offer tailored training programs designed to meet the specific needs of your warehouse operations. These programs can be customized based on the roles and responsibilities of your team members, ensuring that each user receives the most relevant and effective training. This personalized approach helps in addressing unique challenges and optimizing the use of Leanafy for your specific workflow requirements.
Let's schedule a demo
Let us show you what Leanafy can do for you! Just pick a date and time of your choice and we will make it happen!
Still have questions on your mind?
Leanafy provides comprehensive implementation services that include initial setup, configuration, and customization of the WMS to fit your specific business needs. Our team works closely with you to ensure a smooth transition, minimal disruption to your operations, and optimal utilization of our system.
Our warehouse setup services include configuring your warehouse layout in the system, setting up zones, bins, and storage locations. We also offer inventory migration services to seamlessly transfer your existing inventory data into Leanafy WMS, ensuring accuracy and minimal downtime.
Absolutely! We believe every business has its secret formula, and we offer powerful customization options to adapt Leanafy WMS to your specific processes. This includes tailored business solutions, custom integrations, and customized reporting to enhance operational efficiency and meet your unique requirements.Â
Leanafy offers a range of training services including live online training, on-site training, and customized training programs. These programs are designed to efficiently train new and existing employees, ensuring they are well-versed in using the system effectively. We also provide detailed how-to guides and documentation for continuous learning.
We offer robust support options including email support with a 24-hour turnaround time, dedicated support groups based on availability hours and SLA requirements, and phone support as an add-on. Our support SLA includes a commitment to a 1-hour response time for urgent issues, ideal for larger warehouses. Interactive support and helpdesk services ensure all queries are promptly addressed.
Our Services packages are tailor made to your requirements. We do not have boiler plate packages. As each business may have different requirements we base our pricing on your needs. This ensures your pay for what you need.
Yes, Leanafy offers comprehensive process consulting services. Our experts work closely with you to analyze and optimize your warehouse operations. This includes assessing current workflows, identifying inefficiencies, and recommending improvements to enhance productivity and streamline processes.