Date and Time TBD

Why Technology Fails 3PLs and What to Do Instead

Technology is often seen as the fix for execution challenges in 3PLs, yet it frequently fails to deliver the expected results. When layered onto unclear processes, systems can amplify problems instead of solving them. The difference lies in how organizations approach technology—as an enabler of disciplined operations, not a shortcut to them.

Avoiding common adoption mistakes is essential to making technology truly support scalable execution.

Episode 5

Why Technology Fails 3PLs and What to Do Instead

Technology is often expected to solve execution problems and just as often fails to do so. This conversation explores what separates logistics organizations that successfully leverage technology from those that do not, when systems amplify problems instead of solving them, and what the pattern looks like across decades of real implementations.

What you’ll learn

Guest to be announced

Our Guest Speaker

Michael DeFabis

Michael DeFabis is a senior leader at IDS Fulfillment powered by DHL Supply Chain who spent 15 years helping grow IDS from a regional $20M 3PL to a $100M national platform, culminating in its acquisition by DHL. His roles spanned business development, executive leadership, and revenue across the full arc of that growth journey. Based in Indianapolis, Indiana.

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